It was busy when I ordered lemon chicken with sauce and special fried rice. They gave me my order and completely forgot about the rice. I get home, everyone is starving and we realise there is no rice.
I phone them and I'm asked by the young man who screwed up my order if I'm coming back to collect the rice. He then tells me the restaurant doesn't deliver. I replied that I had no choice but to come back. So while the rest of the food at home goes cold I went back to the restaurant.
He's just sitting on his a$$ doing nothing and casially slides the rice over to me.
I explained to him that dinner was ruined because he didn't check my order and he just kind of blankly stared at me slightly shrugging his shoulders.
He didn't care one bit.
He's not at all helpful and IMO shouldn't
be the face of the business.
The food was lovely and very well prepared with huge portions. Get heaps for your dollar. He let his whole team down though with his actions.
It was a real shame.
Jennifer Hanley
BEST CHINESE FOOD EVER! And we’ve had a lot over the years so to find a restaurant where all dishes were perfect is rare. We ordered Mongolian beef, satay beef, chicken omelette, garlic veggies and special fried rice for 2 people. We had so much left over it was enough for dinner the next night and the prices were cheap compared to Perth. Every dish melted in our mouths and the omelette was swimming in yummy gravy. Unfortunately we live 4.5 hours away but we’ll make sure we come back every time we visit Albany.
Dee D
The menu offers a wide variety of options, and everything we've tried so far has been really tasty! Already been back several times. Especially great value and large portion sizes, with considerate and prompt service.
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It was busy when I ordered lemon chicken with sauce and special fried rice. They gave me my order and completely forgot about the rice. I get home, everyone is starving and we realise there is no rice.
I phone them and I'm asked by the young man who screwed up my order if I'm coming back to collect the rice. He then tells me the restaurant doesn't deliver. I replied that I had no choice but to come back. So while the rest of the food at home goes cold I went back to the restaurant.
He's just sitting on his a$$ doing nothing and casially slides the rice over to me.
I explained to him that dinner was ruined because he didn't check my order and he just kind of blankly stared at me slightly shrugging his shoulders.
He didn't care one bit.
He's not at all helpful and IMO shouldn't
be the face of the business.
The food was lovely and very well prepared with huge portions. Get heaps for your dollar. He let his whole team down though with his actions.
It was a real shame. 